How should I access Replica?

Replica is delivered as a web application accessible via the public internet, at a customer-specific URL. Replica uses HTTPS and WebSocket to deliver a secure and high-performance experience.

For best results, ensure your connection meets the following requirements:

• Connect directly to your Replica instance. Connecting through a VPN, remote browser, proxy, or virtualized desktop environment can cause decreased performance or compatibility issues. Common examples could include Zscaler, Akamai, or Citrix.
• Use a modern, up-to-date web browser. Replica is continually updated to support the current version of all major web browsers.
• If your organization utilizes security software that intercepts or blocks network traffic, be sure it is configured to whitelist connections to your Replica instance address to ensure proper operation.
• Ensure you have a good quality internet connection. If you are connected via WiFi, ensure you have a strong signal free from interference. You should use an ethernet connection if one is available to you.