Account

Login

Open a web browser and go to the Replica URL provided by your administrator. Sign in with the credentials you were given.

On your first login, you may be asked to change your password, accept terms of use, or set up one-time passwords. This depends on your organization's settings.

For security reasons, you cannot bookmark the generic login page. If you want a bookmark, save the exact login URL from your administrator or bookmark the site after you sign in.

Available features depend on your account permissions and your organization's Replica subscription. If you need additional access, contact your Replica administrator.

Logout

To sign out, click your username in the top-right corner and select Log out. This ends your session and returns you to the login page.

Manage Account

Use Manage Account to update basic account settings such as your name, email, and password. You can also reset your password or one-time password (OTP) authenticator. Every action requires re-authentication.

1

Access Manage Account

In the top-right corner, click your username, then select Manage Account.

2

Account Management page

The Account Management page opens. From here, you can perform basic account actions.

3

Re-authenticate for actions

Every action on this page requires re-authentication because it changes account-level settings. When you select an action, a prompt appears and walks you through that step.

Change Password

Use Change Password to update your password. On your next login, use the new password.

1

Open Change Password

After you select Change Password and re-authenticate, the password form opens.

2

Submit and use new password

Submit the form to save your new password. Use that password the next time you sign in.

Reset OTP

Use Reset OTP to reset the one-time password method for the current user. After the reset, you must register a new authenticator device.

1

Initiate Reset OTP

After you select Reset OTP and re-authenticate, you return to the Manage Account page and see the following prompt.

2

Confirm Reset OTP

Click Reset OTP to continue. On your next login, enter your username and password as usual. Replica then takes you to the OTP setup page and shows the steps to register a new authenticator.

3

Complete OTP setup

Complete the setup steps to finish sign-in and return to the application.